{"id":85,"date":"2024-09-22T16:37:23","date_gmt":"2024-09-22T14:37:23","guid":{"rendered":"https:\/\/startersites.io\/blocksy\/garderobe\/?page_id=85"},"modified":"2025-09-15T14:39:25","modified_gmt":"2025-09-15T12:39:25","slug":"returns-and-refunds-policy","status":"publish","type":"page","link":"https:\/\/tennisinsane.com\/es\/returns-and-refunds-policy\/","title":{"rendered":"POLITICAS DE DEVOLUCI\u00d3N"},"content":{"rendered":"<h2 class=\"wp-block-heading\">\ud83c\udfbe TENNIS INSANE \u2014 RETURNS &amp; EXCHANGES POLICY (EUROPE)<\/h2>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">\ud83d\udce6 ONLINE RETURNS<\/h3>\n\n\n\n<p>En&nbsp;<strong>Tenis Insano<\/strong>, we accept returns from most European countries.<\/p>\n\n\n\n<p>Depending on your country, you can choose between two return options:<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">1.&nbsp;<strong>Return via our partner courier (UPS \/ Correos)<\/strong><\/h4>\n\n\n\n<p><strong>Available in:<\/strong><br>Spain (Mainland and Balearic Islands)<br>Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Slovakia, Slovenia, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Sweden<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">2.&nbsp;<strong>Return at your own expense<\/strong><\/h4>\n\n\n\n<p>If you are located in a region not covered by our courier service, you can return the item using your preferred shipping provider.<\/p>\n\n\n\n<p><strong>Applicable regions:<\/strong><br>Spain: Canary Islands, Ceuta, and Melilla<br>Europe: Norway, Iceland, Switzerland<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">\ud83d\udd01 ONLINE EXCHANGES<\/h3>\n\n\n\n<p>Product or size exchanges are only available in the following countries:<\/p>\n\n\n\n<p>Spain (Mainland and Balearic Islands)<br>Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Slovakia, Slovenia, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Sweden<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">\ud83d\udcb3 RETURN &amp; EXCHANGE FEES<\/h3>\n\n\n\n<h4 class=\"wp-block-heading\">1.&nbsp;<strong>Via UPS \/ Correos (directly managed by Tennis Insane)<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Spain (Mainland and Balearic Islands) and Portugal<\/strong>\n<ul class=\"wp-block-list\">\n<li>Return:\u00a0<strong>\u20ac4<\/strong><\/li>\n\n\n\n<li>First exchange:\u00a0<strong>ENV\u00cdOS<\/strong><\/li>\n\n\n\n<li>Additional exchanges:\u00a0<strong>\u20ac4<\/strong><\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Other eligible European countries listed above<\/strong>\n<ul class=\"wp-block-list\">\n<li>Return:\u00a0<strong>\u20ac10<\/strong><\/li>\n\n\n\n<li>Exchange:\u00a0<strong>\u20ac10<\/strong><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">2.&nbsp;<strong>Return at your own expense<\/strong><\/h4>\n\n\n\n<p>In countries where courier collection is not available, the shipping cost will depend on the provider you choose.<br>We strongly recommend using a&nbsp;<strong>tracked service<\/strong>&nbsp;to ensure safe delivery.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">\u2705 GENERAL CONDITIONS<\/h3>\n\n\n\n<p>To be eligible for a return or exchange, items must:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Be in\u00a0<strong>perfect condition<\/strong>, with no signs of wear, stains, or damage<\/li>\n\n\n\n<li>Include the\u00a0<strong>original packaging<\/strong>, all tags, and any accessories<\/li>\n\n\n\n<li>Be shipped within\u00a0<strong>14 days<\/strong>\u00a0of receiving your order<\/li>\n<\/ul>\n\n\n\n<p><strong>QUESTIONS<\/strong><\/p>\n\n\n\n<p>If you have any questions concerning our return policy, please contact us at:<\/p>\n\n\n\n<p>(+34) 663 266 509<\/p>\n\n\n\n<p>jaimeperez@tennisinsane.com<\/p>\n\n\n\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>\ud83c\udfbe TENNIS INSANE \u2014 RETURNS &amp; EXCHANGES POLICY (EUROPE) \ud83d\udce6 ONLINE RETURNS At&nbsp;Tennis Insane, we accept returns from most European countries. Depending on your country, you can choose between two return options: 1.&nbsp;Return via our partner courier (UPS \/ Correos) Available in:Spain (Mainland and Balearic Islands)Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Slovakia, Slovenia, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-85","page","type-page","status-publish","hentry"],"blocksy_meta":[],"_links":{"self":[{"href":"https:\/\/tennisinsane.com\/es\/wp-json\/wp\/v2\/pages\/85","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tennisinsane.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/tennisinsane.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/tennisinsane.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/tennisinsane.com\/es\/wp-json\/wp\/v2\/comments?post=85"}],"version-history":[{"count":5,"href":"https:\/\/tennisinsane.com\/es\/wp-json\/wp\/v2\/pages\/85\/revisions"}],"predecessor-version":[{"id":1993,"href":"https:\/\/tennisinsane.com\/es\/wp-json\/wp\/v2\/pages\/85\/revisions\/1993"}],"wp:attachment":[{"href":"https:\/\/tennisinsane.com\/es\/wp-json\/wp\/v2\/media?parent=85"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}